This issue can happen for several reasons, including running an outdated software version, low on system resources, or corrupted app files. Why is my Adobe Acrobat Reader not responding? Since the program is so well-known, we have decided to look over some troubleshooting steps and compile them into an easy-to-read list so that you can solve your problem immediately. Before this, I attempted to repair it and scanned for issues. I have uninstalled and reinstalled and the same issue occurs. Unfortunately, no software is without issues, as some users have reported on the official Adobe forums that they are receiving an error message when using Adobe Acrobat Reader DC:Ĭan someone help me troubleshoot why Adobe Acrobat Reader isn’t responding? When I open a PDF, I get an error message that tells me the program is unable to respond and needs to quit and to click okay to close, I then click okay and nothing happens, having to click multiple times. It has been with us for quite some time now, and it is constantly receiving updates to make it more and more relevant. Update Thank you guys for all the information! Love this community! I will try these fixes and report back.Home › Fix › Adobe › Acrobat Reader DC not respondingĪdobe Acrobat Reader is one of the world’s most well-known PDF readers and editors. Let me know if there is a better way to go about this. I am going to try disabling the Adobe Acrobat Update Service today. The issue with this fix is that there are multiple URLs Adobe uses so Adobe Reader just finds ones that I haven’t blocked yet and upgrades the software. My current fix has been to block the Adobe Acrobat URLs in the firewall so the Adobe Sign In option doesn’t work in Adobe Acrobat Reader DC. The problem is that not every user has an Adobe Acrobat Pro license so once upgraded, the majority of the users cannot open PDF files. They shockingly don’t need local admin rights to do this. Users are signing into Adobe Reader DC with their Adobe Acrobat Creative Cloud account and upgrading Adobe Reader to Adobe Acrobat Pro. The session hosts each have Adobe Acrobat Reader DC installed.
The session hosts are running Windows Server 2019 Standard. Hi, I have a RDS terminal server environment.
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